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Online Student Guide to UMass Lowell Library Services

Introduction to the University of Massachusetts Lowell Library resources and services for students in online programs.

Interlibrary Loan

What is Interlibrary Loan?

  • Interlibrary Loan (ILL) is a free service that allows UML Library patrons to access items we don’t own by borrowing from partner libraries.

How do I use Interlibrary Loan?

  • Create an account
    • Visit our ILL Login Page and click "First Time Users."
    • On the new page, scroll down and click "Continue to new user registration."
    • Fill out the form and click "Submit Information."
  • Place your request
    • Once you’ve created your account, visit our Guide to Interlibrary Loan to learn how to submit an ILL request through our Library’s catalog and databases.

Can I get Interlibrary Loan items quickly?

  • Depending on how rare the item is or which libraries own a copy, it might take longer to process your ILL request. Be sure to allow enough time for your item to arrive.
    • Articles and book chapters often arrive in 1-2 business days, sent by email as a PDF
    • eBooks are not available to borrow from Interlibrary Loan due to publisher's contracts

If you have questions about your ILL request or account, please send an email to