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EndNote Citation Software

Downloading EndNote

EndNote software is available to the UMass Lowell community through UML TechServices Software Downloads & Licensing website. Learn more and download the program at the TechServices EndNote page.

🔑 Please note:
You must log in using your UML credentials to download the product key.

Accessing EndNote Online

EndNote is also available as a web-based version. After signing in to a licensed copy of EndNote Desktop, users will have access to EndNote Online (premium) by visiting A limited version is available for free as EndNote Basic. EndNote online has been upgraded for users of EndNote 21 and will be available to users for three years. EndNote Online Classic is still available to users at

New EndNote Online interface
EndNote Online: New Interface
EndNote Online Classic interface
EndNote Online: Classic Interface

You can access EndNote online through the EndNote Help menu. Just select Help, then EndNote online.

EndNote will open in your web browser. You may be prompted to sign up for an online account or to log-in.

Setting Up EndNote

Clarivate has produced video tutorials on getting started with EndNote. See links below for guides for Windows and macOS.

Syncing EndNote

You can synchronize references between your EndNote Library and EndNote Online, allowing you to access your resources from any computer. To start syncing your library, you must first register for an EndNote Online account.

Set up Syncing via the preferences menu. From the toolbar, go to Edit, select Preferences, and then click Sync in the list of preferences. Click the Enable Sync button the to begin the log-in/sign-up process. From this window you can either log in to an existing account or sign up for EndNote as a new user.

If you already have an EndNote Web account, the EndNote program will ask if you want to merge the accounts the first time you open the EndNote program. You should plan to edit references in only one place—either the online library or the desktop library, and then perform the transfer process