Cultural and linguistic competence is a set of
congruent behaviors, attitudes, and policies that come together in a
system, agency, or among professionals that enables effective work in
cross-cultural situations. 'Culture' refers to integrated patterns of
human behavior that include the language, thoughts, communications,
actions, customs, beliefs, values, and institutions of racial, ethnic,
religious, or social groups. 'Competence' implies having the capacity to
function effectively as an individual and an organization within the
context of the cultural beliefs, behaviors, and needs presented by
consumers and their communities. (Adapted from Cross, 1989).FROM http://minorityhealth.hhs.gov/
Culture competence starts with a willingness and desire to learn about others.
Dr. Jennifer Malat presents a critical evaluation of cultulre,race, and cultural competence in health care (Ten minute video)
The Faces of Disparity Video is a 15-minute documentary that integrates personal stories of health care consumers with the perspectives of leading experts in health care and public health. The video defines health disparities, identifies contributing factors, and presents CLAS Standards as resources for change.
(approx. nine minutes)
(approx. seven minutes)
(approx. six minutes)
This guide was developed in part by the DNPs Caring for the Underserved after MA Healthcare Reform Grant, a HRSA funded grant (grant number: D09HP19005)
