Twitter and Facebook for Professional Use

Search for specific Tweets, users or ongoing conversations

There are many ways to use search on Twitter. You can find Tweets from yourself, friends, local businesses and everyone from well-known entertainers to global political leaders. By searching for topic keywords or hashtags, you can follow ongoing conversations about breaking news or personal interests.  

How do I search?

  1. Enter your search query into the search box at the top of the page and hit the return key.
  2. Your results will show a combination of Tweets, photos, accounts, and more.
  3. Filter your results by clicking Top, Live, Accounts, Photos, or Videos (located at the top of your search results).
  4. Click More options to see the above filters as well as News. You can also choose to see results From everyone or From people you follow, and From everywhere or Near you.

Learn more about using advanced search here

Follow other users

How do I find people to follow?

When you create an account, you can search for people by name or @username, import friends from other networks, or invite friends via email. You can also follow some of the people Twitter's suggested.

How do I follow someone?

After you click the 'Follow' button on someone's profile, you're following them. See a list of people you're following by clicking on the following link on your profile page or on your home page's sidebar.Following someone means you've chosen to subscribe to their Twitter updates. When you follow someone, every time they post a new message, it will appear on your Twitter home page. Read more here.

Can people follow me?

Twitter sends you an email when someone new follows you. Set up your email preferences to notify you when you have a new follower. The 'Followers' link on your profile page or home page's sidebar will also tell you who is following you.

Your followers read your Tweets. If your Tweets are public, anyone who runs a search for a keyword in your Tweet may be able to see that message. Your Tweets are public by default; if you're hesitant to have people you may not know read your updates, protect your Tweets to approve followers and keep your updates out of search.

learn the lingo

  • A reply is a response to another user's Tweet that begins with the @username of the person you're replying to. You can reply by clicking the Reply button on a Tweet.
  • Any Tweet that is a reply to you begins with your @username and will show up in your Notifications tab.
  • When a Tweet starts with a @username, the only users who will see it in their timeline (other than the sender and the recipient) are those who follow both the sender and the recipient.


For a full list of Twitter terms click here

  • A mention is a Tweet that contains another user’s @username anywhere in the body of the Tweet. (Yes, this means that replies are also considered mentions.)
  • We collect these messages, as well as all your replies, in your Notifications tab.
  • If you include multiple @usernames in your Tweet, all of those people will see your Tweet in their Notifications tab.

Direct Messages are private messages sent from one Twitter user to other Twitter users; they do not appear in public for anyone else to read. You can start a conversation with anyone who follows you. 

  • You can start a private conversation or create a group conversation with anyone who follows you.

  • Anyone in a conversation can send Direct Messages to the group. Everyone in a group can see all messages, even if everyone doesn’t follow each other.

  • Some accounts, particularly businesses on Twitter, have enabled a setting to receive Direct Messages from anyone. You can send a Direct Message to these users even if they don’t follow you.

To send a Direct Message:

  1. Click Messages in the top navigation bar.

  2. You'll see a pop up showing your Direct Message history. Click the New Message button.

  3. In the address box, enter the name(s) or @username(s) of the users you wish to send a Message to. A group Message can include up to 50 people.

  4. If you’d like to include a photo in your Message, click Add photo.

  5. Enter your message and click Send message.

  6. You and anyone else in a conversation can click the More icon ••• to add new people to the group, view everyone participating in the group, edit the name of the group, turn off notifications for the conversation, or delete the conversation.

To delete a Direct Message or conversation:

  • To delete a Direct Message, hover your mouse over the message and click the trash can icon that appears. Then click Delete message to confirm.

  • To delete an entire conversation, locate the conversation and click to open it. Then click the more icon ••• and select Delete Conversation. Then click Yes to confirm.

  • When you delete a Direct Message or conversation (sent or received), it is deleted from your account only. Others in the conversation will still be able to see Direct Messages or conversations that you have deleted.

To receive Direct Messages from anyone:

You can receive Messages from anyone if you check the box next to Receive Direct Messages from anyone in your Security and privacy settings on twitter.com. You can also adjust this setting via the Twitter for iOS or Twitter for Android apps.

To Share a Tweet via Direct Message

Sharing a Tweet via Direct Message is a great way to spark a conversation with a group of friends. Learn more here.

​Where can I find trends?

Trends are available on Twitter for iPhone, Twitter for Android, and twitter.com.

On Twitter's iPhone and Android apps, you can find trends by simply tapping on the search icon. When signed in to twitter.com on a desktop or laptop computer, trends are listed in many places, including the Home, Notifications, search results, and profile pages.

How are trends determined?

Trends are determined by an algorithm and, by default, are tailored for you based on who you follow and your location. This algorithm identifies topics that are popular now, rather than topics that have been popular for a while or on a daily basis, to help you discover the hottest emerging topics of discussion on Twitter that matter most to you.

You can choose to see trends that are not tailored for you by selecting a specific trends location on twitter.com. Location trends identify popular topics among users in a specific geographic location.

Will I see world and local events in my trends?

Absolutely. When signed into your account on the web, trends will be tailored for you based on your location and who you follow. There will be many world and local news events and conversations that will appear in your trends regardless of your personalization.

Can I see trends for a specific location?

Yes! To view trends for a specific location, click Change in your trends box. You can choose to Keep tailored trendsbased on your location and who you follow, or you can select Change to choose a nearby location or search locations. If you don't find your preferred country or city, it means we're not receiving enough Tweets from that geographical area to create a list. You can look up local Tweets on any topic by using advanced Twitter Search operators.

How can I get more information about a trend?

If you are a user in the US with your browser settings set to English, you may be able to see trends with a corresponding short description, on web and mobile. You may access this via web by clicking Change (located at the top of the Trendsbox) and then selecting Get tailored Trends. A lot of trends aren’t self-explanatory. These descriptions are meant to help give you more context about what the Twitter community is Tweeting about, without having to click on it first. Users that are not in the US or who have not elected into tailored trends will see a basic list of trends.

What happens when I click on a trend?

Clicking any of the trends takes you to the Twitter search results for that trend. You'll see all Tweets including that phrase or hashtag. To see what people are saying about a previous trend, perform a search for that keyword.

How can I participate in a trend?

Just post a Tweet including the exact word or phrase as it appears in the trends list (with the hashtag, if you see one). Due to the large number of users tweeting about these specific trends, you may not always be able to find your particular Tweet in search, but your followers will always see your Tweets.

Any account with a blue verified badge on their Twitter profile is a verified account. Verification is currently used to establish authenticity of identities of key individuals and brands on Twitter. Twitter verifies accounts on an ongoing basis to make it easier for users to find who they're looking for. We concentrate on highly sought users in music, acting, fashion, government, politics, religion, journalism, media, sports, business and other key interest areas. We are constantly updating our requirements for verification.
Note, verification does not factor in follower count or Tweet count.

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