What is cultural competency?
Cultural and linguistic competence is a set of
congruent behaviors, attitudes, and policies that come together in a
system, agency, or among professionals that enables effective work in
cross-cultural situations. 'Culture' refers to integrated patterns of
human behavior that include the language, thoughts, communications,
actions, customs, beliefs, values, and institutions of racial, ethnic,
religious, or social groups. 'Competence' implies having the capacity to
function effectively as an individual and an organization within the
context of the cultural beliefs, behaviors, and needs presented by
consumers and their communities. (Adapted from Cross, 1989).FROM http://minorityhealth.hhs.gov/
Great Websites for Additional Informaton on Cultural Competency
- Office of Minority HealthThe Department of Health and Human Resources' Office of Minority Health provides many helpful resources on cultural competency. On this website, you will find definitions, guidelines, national standards and more.
- Assess your Level of Cultral Competence!This assessment was created by the National Center for Cultural Competence at Georgetown University.
- National standards for culturally and linguistically appropriate services in health careA final report prepared by the U.S. Department of Health and Human Services - Office of Minority Health: on national standards for culturally and linguistically approporate services in health care
- National Center for Cultural CompetenceCultural Competence resources provided by Georgetown University.
- CLAS Culturally and Linguistically Appropriate ServicesHealth Equity & Culturally and Linguistically Appropriate Services. Information is provided by the department of Health and Human Services, Office of Minority Health.
Oregon Center for Nursing on Culturally Competent Care
Culture competence starts with a willingness and desire to learn about others.
A Critical Evaluation of Cuture, Race, and Cultural Competence in Heath Care
Dr. Jennifer Malat presents a critical evaluation of cultulre,race, and cultural competence in health care (Ten minute video)
Faces of Disparity
The Faces of Disparity Video is a 15-minute documentary that integrates personal stories of health care consumers with the perspectives of leading experts in health care and public health. The video defines health disparities, identifies contributing factors, and presents CLAS Standards as resources for change.
Part One of a Three Part Series on Cultural Competence with Deborah Wallendal
(approx. nine minutes)
Part Two of a Three Part Series on Cultural Competence with Deborah Wallendal
(approx. seven minutes)
Part Three of a Three Part Series on Cultural Competence with Deborah Wallendal
(approx. six minutes)
Models and Theories for Cultural Competency
Cultural Competence Checklist
Caring for Underserved Populations
Health Literacy & Limited English Proficiency
- Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement
- Final Data Collection Standards for Race, Ethnicity, Primary Language, Sex, and Disability Status Required by Section 4302 of the Affordable Care Act
- The Evidence Base For Cultural and Linguistic Competency in Health Care
- Should Your Practice Collect Patients’ Race & Ethnicity Data?
- Attributes of a Health Literate Organization
- "How confident are you in filling out medical forms?"
Resources for conducting culturally competent research
DNPs Caring for the Underserved After MA Health Care Reform Grant
This guide was developed in part by the DNPs Caring for the Underserved after MA Healthcare Reform Grant, a HRSA funded grant (grant number: D09HP19005)
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