The Center for Population Health and Health Disparities

What To Know About Working in the Community

You may have the opportunity to interact directly with community organizations, leaders and members as part of your work/project. If so, in addition to adhering to all the professional behavior above, please consider the following:

  • Approach your work with community organizations as you would any job – always arrive on time, be respectful and be prepared to work.
  • Dress appropriately for a work setting.
  • Always respect the privacy of individuals you work with in the community and never reveal or discuss personal or identifying information of others without permission from your supervisor.
  • Take time to know where you are going ahead of time and how you will be getting there. Obtain clear directions and parking instructions if relevant.
  • If any problems or concerns arise, please discuss with your supervisor or advisor.


  • Always remain alert of your surroundings. If you ever feel that someone is following you, do not go home. Walk or drive to the nearest police or fire station or open business to ask for help.
  • Do not bring unnecessary valuables into the community and do not flaunt any valuables you do have.
  • Always be sure that a colleague, friend or family member knows where you are going.
  • You are not required to participate in any activity that makes you feel uncomfortable or unsafe; if such a situation arises, discuss with your supervisor or advisor immediately.

Remember, when interacting with the community, you are representing UMass Lowell! Always represent the university with professionalism, enthusiasm and respect.